Terms of Business


One-Off Consultations

Consultations are booked with the time agreed and Pink Flamingo always ensures that one-to-ones or Skype calls take place on time and finish on time. If there is a genuine fault on the line, Pink Flamingo will take this into consideration but reserves the right to stick to the allocated time. There is a 48-hour cancellation policy on consultations where no refunds will be issued for any appointments cancelled within this timeframe.


Monthly Retainer Clients

On agreements of the retainer package and contract, the first invoice will be raised and will need to be paid in advance of any work carried out.

Invoices are raised in advance of work commencing and payment must be completed within 7 days.

After the first month has been completed with satisfaction to the client and Pink Flamingo, then the contact will continue with an 8 week cancellation period as noted below. This essentially gives you a 30-day cooling off period at the start of your retainer.

Invoices will then be raised monthly and paid in advance of work carried out.


Additional Work

Any additional services required will be calculated and quoted on a project basis, and always agreed upon by the client before being carried out. There will never be any hidden surprises!


Late Payments

Pink Flamingo operates a professional service and strictly adheres to its late payment policy. No work is carried out without payment, so any late payments for monthly retainer clients will result in no results until the payment has been received.


Cancellation of services

Clients on a retainer package are required to give 8 weeks written notice after the first 30-day cooling off period.

With one-off consultations and mentoring, appointments can be rearranged once, but no refunds are to be given for cancelled meetings.


"Chloe is great - to the point, honest, motivating, on the ball, focusing on the pain points. I needed someone to take an objective look at my marketing, and tell me exactly where it's falling short, without sugar coating. I highly recommend Pink Flamingo Marketing if you're looking for a direction. I'm a perfectionist, always delaying action for fear of failing. But having talked to Chloe I understood that procrastination only delays success, and that my marketing will only get better if I get brave. Instead of thinking what I am still missing, it's time to focus on what I can offer. Thank you Chloe."

- Maya Flynn, Nutritionist

"Pink Flamingo Marketing has offered exactly what we needed to navigate the minefield of Marketing planning, the mind boggling social media with its current trends, insights and influencers and developing an easy to implement marketing schedule.
Chloe came highly recommended by one of our collaborators and she didn't disappoint. She got straight into understanding our business and helping us understand what we needed and more importantly what we didn't need to do in Marketing. Her one-to-one consultations were affordable and well worth ever penny, especially when we're a new and small company., the group Workshops are engaging and extremely helpful, not just to network but to hear other peoples challenges and ideas on how to over come them and finally Chloe was methodical, organised and really thought through ever part of the process and laid it out easily and concise."

- Peter Wood, Sapphire Properties

 "Chloe has been a huge help with my business, giving me a bit of direction and positive input. She has been a good adviser, helping me tackle difficult issues with social media, helping me with my website and taking the stress out of planning and progressing to the next level."

- Tom, Odin's Sauces